Quality Management System (QMS)
A Comprehensive QMS for Schools and Educational Institutions
Our Quality Management System (QMS) is a web-based, fully customizable platform designed to empower schools and educational institutions in Lebanon to manage, monitor, and improve their quality standards. Tailored for 16 private schools and organizations, this system aligns with international ISO standards and supports compliance with accreditation bodies by streamlining processes and enabling a holistic approach to quality.
With a centralized portal for all quality-related information, our QMS simplifies and automates workflows, making it easier for educational institutions to maintain high performance and achieve their strategic objectives.
Why Choose Our QMS?
ISO-Aligned Framework: Built to meet international quality standards and accreditation requirements.
Highly Customizable: Adapts to each institution’s specific needs and processes.
Web-Based & API-Ready: Fully online system with seamless integration into existing enterprise tools.
Real-Time Monitoring: Track, analyze, and report on all aspects of quality performance.
Why Our QMS Stands Out
Supports Accreditation Requirements: Designed with the needs of accreditation bodies in mind.
Dynamic & Flexible: Adjust workflows and tools to your unique institutional needs.
Collaborative Interface: Foster engagement across departments with shared goals.
Data-Driven Decision Making: Empower leadership with actionable insights.
Key Modules & Features
ality Management Processes – Structured Excellence
Our QMS provides robust tools for managing and automating all core quality processes:
Highlights:
- Document preparation and control mechanisms.
- Customer complaints tracking and resolution workflows.
- Monitoring of non-conforming services/products.
- Corrective and preventive actions (CAPA).
- Internal audits and management reviews.
- Beneficiary satisfaction tracking.
- Staff and teacher performance evaluations.
Core Administrative Processes – Streamlined Operations
Efficiently manage core administrative functions including strategic planning, secretariat operations, and organizational workflows.
Highlights:
- Centralized task management for senior administrators.
- Functional planning tools for institutional growth.
- Document and record management for improved governance.
HR & Educational Relations Management – Empower People
Manage human resources and educational relationships effectively to build a strong academic community.
Highlights:
- Staff development tracking and appraisals.
- Teacher relationship management and collaboration tools.
- Automated workflows for HR policies and compliance.
Academic Processes – Driving Educational Excellence
Comprehensive tools to plan, design, and evaluate academic programs.
Highlights:
- Educational plan preparation and curriculum design.
- Student performance evaluation and alumni tracking.
- Teacher supervision modules and Islamic/social/health education processes.
- Support for expatriate student programs and resource requests.
Health & Safety Processes – Ensuring a Safe Environment
Ensure a safe and secure learning environment for students and staff.
Highlights:
- Risk assessment and hazard scanning.
- School incident monitoring and preventive measures.
- Periodic safety audits and emergency preparedness.
- Security management tools for access control and incident response.
Advanced Dashboard & KPI Tracking
Our QMS features an interactive graphical dashboard to provide a clear, visual representation of key performance indicators (KPIs) across departments and processes.
Highlights:
- Monitor real-time performance metrics.
- Simplify complex datasets with easy-to-read charts and graphs.
- Quickly identify trends and areas needing improvement.
- Custom dashboards for management, teachers, and administrative staff.